Refund Policy

Business: Abhishek Sharma - Software Consulting (UDYAM-RJ-17-0607247) Last updated: March 2026 Effective date: March 2026

This Refund Policy applies to all purchases of digital software products sold by Abhishek Sharma - Software Consulting through our websites.

1. Nature of Our Products

We sell digital software products delivered as access to private GitHub repositories. Because our products are delivered digitally and source code access is granted upon purchase, we operate a limited refund policy as described below.

We strongly encourage all potential buyers to thoroughly test any live demo we provide before making a purchase decision. Our demos provide full access with real data so you can evaluate every feature before committing.

2. Before Delivery — Full Refund Available

If you have completed payment but repository access has not yet been granted, you are entitled to a full refund.

Repository access is typically delivered within 24 hours of payment. If you have not received access within 48 hours and have not received any communication from us, contact us immediately at [hello@mrabhishek.com] to request a full refund.

3. After Delivery — No Refunds

Once GitHub repository access has been granted to you, all sales are final. We do not offer refunds after delivery because:

The full source code has been transferred to you
A digital product cannot be "returned" in the way a physical product can
You had the opportunity to review a live demo before purchasing

4. Exceptions

We may consider a refund or partial credit at our sole discretion in the following exceptional circumstances:

The software is fundamentally non-functional as described and we are unable to resolve the issue within a reasonable timeframe
A duplicate charge occurred due to a payment processing error
You were charged an incorrect amount

To raise an exception, contact us at [hello@mrabhishek.com] within 7 days of purchase with full details of the issue.

5. Support Issues Are Not Grounds for Refund

Difficulty deploying the software, configuration questions, or issues with third-party services are covered by your included support period and are not grounds for a refund. Please reach out to us for assistance before requesting a refund.

6. How to Request a Refund

If you believe you are eligible for a refund under Section 2 or Section 4, contact us at:

Email: [hello@mrabhishek.com] Subject line: Refund Request — [your order email]

Please include:

The email address used for purchase
Your Stripe transaction ID (found in your payment receipt)
The product purchased
The reason for your request

We will respond within 3 business days. Approved refunds are processed via Stripe back to your original payment method and typically appear within 5–10 business days.

7. Chargebacks

We ask that you contact us directly before initiating a chargeback with your bank or card provider. We are committed to resolving legitimate issues promptly. Chargebacks filed without prior contact may result in permanent suspension of your license and repository access.

8. Governing Law

This Refund Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Rajasthan, India.

9. Contact

Abhishek Sharma - Software Consulting UDYAM-RJ-17-0607247 Email: [hello@mrabhishek.com]